Terms & Conditions
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Welcome to the "www.laurencechristelparfumerie.com Website (the" Website")Terms and Conditions 1.Use of the Website.

Laurence Christel ("we","us" or "our") provides the services available on the Website. Your use of this Website is governed by the Terms and Conditions.

1.Use if the Website

About Laurence Christel

Laurence Christel is the supplier of the goods and our website address is www.laurencechristelparfumerie.com and the 

Company registration number is 731622.


To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website under English Law you must :

a_ register to use the Website

b_ be the holder of it valid credit card.

You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by contacting us at info@laurencechristelparfumerie.com

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.


Please review our Privacy Policy which explains our use of information you provide via the Website so that you may understand our privacy practices.


This contract shall be concluded in English

2.Placing an order and order acceptance

You place your order request for goods from the Website by clicking on the confirm order button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.

Once you have placed the order we will send you an acknowledgement providing you with a payment reference and the value of your order which has been debited to your credit/debit card. This is not an order confirmation or order acceptance from Laurence Christel.

Unless we have rectified you that we do not accept your order or you have cancelled your order in accordance with the Cancellation and Return Procedures set out below ,our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the goods ordered by you.

Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email which time and date is specified on the email.

The deemed time and date of receipt by you shall apply regardless of whether for reasons outside our control you have not received that email. On the first working day following dispatch, you will be sent by mail an invoice.

If you require any informations regarding your order(s)please contact us on the following email sales@laurencechristel.co.uk

We may not accept your order if an item you have ordered is not on stock. If we are unable to obtain authorisation for your payment or if we identify a product or pricing error.

We reserve the right to reject any offer to purchase by you at any time.

If we are unable to fulfill your order following our order acknowledgment, we will contact you by email or telephone advising you of this. See Cancellation And Returns procedure set out below.

3.Description of products

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information including was entered into the system. Although we intend to keep the website as up to date as possible, the information including products descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.


All prices indicated for products available via the Website are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus the delivery charges as set out in the Delivery section of the Website.

Payment can be made by any of the methods specified in the Payment section of this Website.

You confirm that the credit  or debit card that is being used is yours.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason,authorise payment to us, we will not be liable for any delay or non-delivery.

5.Passing of Property

We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you. 


We will deliver the goods in accordance with the delivery option selected by you during the order process.

We delivery all good via Royal Mail and any delivery timescales quoted to you are indicative only.

Orders may be delivered in one or more delivery.

UK.Before 12.Special delivery Next day (except for Sample which is first class 1-2 working days)

Europe. 3-5 working days  

Laurence Christel does not accept any liability whatsover for delayed delivery caused by any third party.

As soon as you have received the goods, you will assume all risk in the goods.

Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to :

a. exercice your right of cancellation and

b. address any intended cancellation or complaints to the correct place of business


Risk in the goods will pass to you on delivery to you.


Upon receipt of the goods you must inspect the goods and you will be deemed to have accepted the goods unless you notify us that you have cancelled the order and or you return the goods in accordance with the Returns Procedures. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact us on the following email at sales @laurencechristelparfumerie

9.Cancellation and returns procedures

Please note that you may cancel this contract if you give us notice by telephone or by email at any time before the expiry of a period of 7 working days beginning with the day after the day of delivery of the goods.

Your statutory rights are not affected.

10. Complaints

If you wish to complain about any matter in respect of the goods please contact us on the following email sales@laurencechristelparfumerie.com

11. Accuracy of Information

We attempt to be as accurate as possible when describing products on the Website, however to the extend permitted by applicable law, we do not  warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error free.

12. Intellectual Property

All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio, data compilations and software and the redaction thereof  the  "content" is the property of Laurence Christel, our partners, our affiliates, our licensors in the UK, United States and others countries, and are protected by UK and International trade mark laws.

All other Trade Marks not owned by us, our partners, our licensors, our affiliates that appear on the Website are the property of their respective owners, who may or may not affiliated with, connected to or sponsored by us.

13. Limited Licence

We grant  you a limited, revocable, and non-exclusive license to access and make personal use of the Website. Please observe that you may not apply  framing techniques to enclose the Website or any portion therefor without our prior written consent.

The limited licence set forth in this section 13 does not include the right to :

a- Modify or download the Website or its contents except seeing or as necessary to view content.

b- Make any use of the Website or its Content other than personal use.

c- Create any derivative work based upon either the Website or its Content.

d- Use any text or tags , applying our name or the Trade Marks without our written consent.

e- Use any data gathering and extraction tools, software robots, crawlers or take any other action that may impose an unreasonable burden or load on our infrastructure.

You are granted a limited , revocable and non exclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only.

A website that links to our Website may :

a- not use any trade mark without express written consent

b- not misrepresent its relationship with us

c- link to but not copy our content

d- not express that we are approving such Website or its products or services

e- not contain content that could be interpreted as indecent, invasive, incursive, polemic and may contain only content suitable for all ages.

f- not represent us or our products or our services in a misguiding, mendacious or controversial, offensive or objectionable manner or associate us with unsuitable products, services or opinions.

g- we may request that you remove any link to the Website and upon receipt of such request you shall immediately remove such link. Not link to any page of the Website other than the home page.

Any unauthorised use by by you of the Website terminates the limited licence set forth in this section 13 without prejudice to any other remedy provided by applicable law.

14. Samples

You may not sell or resell any of the products or services and any samples you receive from us. Any samples or products we may provide to you are for personal use only.

15.Third Party Links

Links appearing on the Website are for convenience only and are not an endorsement by us, our partners or our affiliates  of the referenced content, service, product or supplier. We are not responsible for the content of any off-Websites linked to or from the Website.Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating and we we do not warrant the offerings of, off-Website pages or any other Websites linked to or from the Website, nor do we assume any responsability or liability for the actions, content, products, or services of such pages and websites, including, without limitations, their privacy statements and terms and conditions. You should review the terms and conditions and privacy policies of all off-Websites that you visit.

16.Warranties and representation, limitation of liability

The Website is presented "as is". We make no warranties or representations of any kind whatsover,   implied or evince in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any

a- access delays or access interruptions to the Website ;

b- loss or damages of any sort incurred as a result of dealings with or the presence of off-Website links on the Website ;

c- interruption of business

d- data non- delivery, misdelivery, corruption, destruction or other modification ;

17. Submissions

It is our policy to decline unsolicited suggestions and idea. We greet inquiries of feedback on the products you use or might like to purchase. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any enquiries, suggestions, feedback or other information you give us (collectively,"submission") will be treated as non-proprietary and non-confidential.  Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby give us a non-exclusive, royalty-free, transferable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any submission in any form, media, or technology, wether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission may not be returned and we may use your Submission, and any ideas, concept or know-how contained  therein, for any purpose including, without limitation, marketing, distributing , developing and manufacturing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your submission.

You further warrant and represent that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam".

You may not use a false email address, represente any person or entity, or otherwise misguide us as to the origin of any Submission.You agree to insure us for all claims arising from your claims to any rights in any Submission. 

18. General.

You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy, represente the complete and exclusive agreement between us regarding your use of the Website and any purchase by you and any goods from Laurence Christel and replace and govern all prior proposals, agreements, or other communications.

If any provision of these Terms and Conditions is held to be illegal, invalid or unenforceable in whole or in part, then these Terms and Conditions shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms and Conditions by Laurence Christel shall not be considered a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms and conditions.

No failure to utilize and no delay on the part of either party in employing any right, remedy, power or privilege of that party under these Terms and Conditions and no course of dealing between the parties shall be interpreted or operate as a waiver thereof, nor shall any single or partial exercise remedy, power or privilege.The rights and remedies provided by these Terms and conditions are additive and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms and Conditions as regards any of the times, dates and /or periods mentioned herein.Nothing contained in these Terms and Conditions shall be interpret as creating any agency, partnership, or oter form of joint enterprise between us.We reserve the right to change these Terms and Conditions at any time and we support you to revisit these Terms and Conditions periodically to insure that you are at all times fully aware of our Terms and conditions.Any changes are effectual immediately upon posting to the Website.Your proceeded use of the Website represents your agreement to all such Terms and conditions.

19. Disputes

To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any goods from Laurence Christel shall be submitted to confidential arbitration in London, except that, to the extent you have in any manner violated  or threatened  to violate our intellectual property rights, we may look for injunctive or other appropriate relief in the English Courts, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the International Chamber of Commerce. The arbitrator's award shall be binding and may be participated as a judgement in any court of competent jurisdiction. To the fullest extent allowed by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body, and all applicable provisions of this section 19 shall apply.

20. Indemnification

You concord to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable legal fees, resulting from any third party claim, action, or demand resulting from your use of the Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable legal fees, resulting from your use of software, crawlers, software, spiders or similar data gathering and extraction tools, or any other action you take that obliges an unreasonable burden or transfer on our infrastructure.

21. Returns policy

We operate a no return, no refund policy once the products have been opened or used.

If you wish to return an unused item, please address the parcel to :

Laurence Christel Parfumerie Ltd , 62 Cornwall Gardens South Kensington SW7 4BD

Return shipping costs  are non refundable.